Job Title: Client Servicing & Event Manager
Location: Dubai, UAE
Company: M&M Group – Leading Event Management Agency
Job Description:
M&M Group, a premier event management agency in Dubai, is seeking a highly motivated and detail-oriented Client Servicing & Event Manager to join our dynamic team. This role is pivotal in managing both existing and new clients, ensuring exceptional service from initial inquiry to post-event reporting. The ideal candidate will be responsible for overseeing all aspects of client communication, event proposals, costings, execution, and post-event analysis to guarantee the highest standards of event delivery that exceed client expectations.
Key Responsibilities:
- Client Management: Build and maintain strong relationships with existing and potential clients, acting as their primary point of contact.
- Inquiry Handling: Respond promptly to new inquiries, understanding client needs, and proposing tailored event solutions.
- Proposal & Budgeting: Develop comprehensive event proposals, presentations, and cost estimates in line with client requirements and company standards.
- Event Planning & Execution: Work closely with internal teams, vendors, and partners to ensure seamless event execution, meeting timelines and budgets.
- Quality Control: Ensure every event meets M&M Group’s high-quality standards and exceeds client expectations.
- Reporting & Analysis: Prepare pre-event and post-event reports, including performance reviews, client feedback, and recommendations for future improvements.
- Problem-Solving: Quickly address any event-related challenges, ensuring smooth operations and client satisfaction.
- Market Insights: Stay updated with the latest trends in the event industry and contribute innovative ideas to enhance M&M Group’s service offerings.
Requirements:
- Minimum 5 years of UAE experience in the events industry is a must.
- Strong project management and organizational skills with the ability to multitask.
- Excellent communication and negotiation skills to interact effectively with clients, vendors, and stakeholders.
- Creative mindset with attention to detail in event planning and execution.
- Proficiency in budgeting, cost control, and proposal development.
- UAE driving license and own car are a must.
- Ability to work under pressure and meet tight deadlines while maintaining high-quality standards.
- Knowledge of the Dubai event market is a plus.
Why Join Us?
- Work with a leading event management agency known for delivering top-tier events.
- Be part of a dynamic and creative team in a fast-paced industry.
- Opportunities for professional growth and career advancement.
- Competitive salary and benefits package.
If you are passionate about events and have a strong background in client servicing, we would love to hear from you! Apply now and become a part of M&M Group’s success story.